In-app payments is here! This is babysitting in the digital age.
As parents ourselves, we know how hectic parenting can get. It’s why we launched SelectSitter in the first place. But we also know a lot of you have questions about how to get the most out of the SelectSitter app. That’s why we’ve rounded up some of your most commonly asked questions and are now here to give you the answers.
Q: Why can’t I leave a review of a sitter?
A: We get this question a lot, and we did consider allowing reviews when we first launched in 2017. But then we realized that reviews might not be the best fit in the world of babysitting. This isn’t UBER, and the last thing we want to do is ruin a sitter’s rating after one bad night. We understand that sometimes, people just don’t mesh. That’s why instead of reviews, we encourage parents to give their sitters endorsements. This is a great way to learn what other parents think and discover if a sitter is a good fit for your needs.
Q: Can I pay my sitter through the app?
A: Yes! We just launched this feature. You can now find, book, and pay your sitter all on the app. We’ll even send you reminders when it’s time to pay your sitter. Just log in, securely enter your payment info, and we’ll handle the rest. Similar to other online payment tools like Venmo, SelectSitter collects a small convenience fee with each payment.
Q: I’m new to SelectSitter and want to know the best way to find new sitters I can trust.
A: Even in the digital age, nothing beats word of mouth. That’s why we created SelectSitter. We wanted to create a free network of babysitters, so parents could find a sitter they trust without having to call every friend in their contact list. But if you’re new to the app or are unsure about a sitter, you can use the app to message your friends who have booked the sitter you’re considering. So you can review parents’ endorsements of a potential sitter, see who your friends are booking, and message directly with your sitter all through the app.
Q: Can I send babysitting requests to multiple sitters?
A: Yes! In fact, you can send out as many requests as you want. We even recommend doing this. Once you’ve booked a sitter, your other requests will disappear, so you don’t need to worry about double-booking your night.
Have more questions? We are always here to help make this whole parenting thing a little easier, so just shoot us an email at firstname.lastname@example.org